Friday, May 29, 2009

Life

I am loving life. I hope you are too.

-- Post From My iPhone

Saturday, May 16, 2009

Shearing Called

I was planning to shear my herd this morning. I was all packed and ready to go. I had bartered dinner for volunteers to help.

Then the wind started at 1:30 am. It felt like a train coming through the house. I convinced myself the winds would calm when the sun came up and tried to salvage a little more sleep.

The winds did not calm.

Hoping they were less at the farm, I checked the forecast. Not good, but planned to head out anyway.

I spoke with the farm owner a little before 7am and learned the winds were indeed as bad at the farm as they were in town. So we scratched the day and now plan to shear next Saturday when the forecast for wind is negligible but 10-30% for rain.

Trying New Stuff

Downloaded BlogPress for the iPhone today, thinking it may enable me to blog more frequently.

We'll see how it goes.


-- Post From My iPhone

Tuesday, May 12, 2009

Listen

When your customer gives you the opportunity to make corrections, you shouldn't argue with them about how you're right or how it's someone else's fault.

Take the opportunity to have a dialog. Listen, collaborate and correct.

If your customer gives you the opportunity to make corrections it means they're unhappy, but still want to do business with you.

Of course, you don't have to make the requested corrections. If you choose not to and your customer fires you, there is no reason to be angry.

Long Time

I realized today, it's been nearly a month since I've posted to this blog. A whole lot has been going on, so I'm not sure why I haven't been moved to blog in such a long time...

1. We're moving
2. We let our listing agent go yesterday
3. Working on Plan B to sell our house
4. Destination house went under contract with someone else
5. Reviewing online listings for a new destination home/farm
6. Acquired a loom
7. Booked first shearing client
8. Shearing our herd next weekend
9. Website is under construction
10. Getting ready for my sisters upcoming wedding
11. Improving knitting skills
12. Refining plans for Alpacamundo products and services
13. Working out hubba's race schedule for the remainder of the year
14. Looking for SAP Security or Business Process work in Northern Colorado
15. Traveling to Tucson to support current day job client
16. Spending quality time with some family and friends

Wednesday, April 15, 2009

Why have a Bio?

Anyone who knows me, knows I love Twitter. It's a great way to connect with people you might want to know and a great way to learn about any subject.

Today, a company started to follow me on Twitter. Who is not important. Clearly it's not important because they don't say who they are in their bio.

Information | National Work | Analysis You Can Trust | Service You Can Rely On


I think this might be their tag line. It sounds great. It's all stuff I like. But what are we talking about? What do they do? Why should I spend the time to learn about them? Their name doesn't give me much either.

Remember that your customer makes a decision regarding your worth and their time in a matter of seconds. If it's not clear what value you bring, spend some time to make it more clear. Once you think it's clear, ask someone who doesn't know you to tell you who you are. Repeat until you get the right answer.

Monday, April 6, 2009

Don't call me, I'll call you

Today I received two robo-calls from the same number. Both calls were my "second and final notice" regarding the upcoming expiration of something I don't have. Both calls were the same script but with different voices.

I received the same "second and final notice" about a month ago.

So, that's three "second and final notices" and zero "first notices" for something I don't have or want.

These recorded voices did not identify themselves or their company. They asked me to press 2 to be removed from the list before they asked me to press 1 to speak to an agent.

In all three cases, a recorded voice called me. This person/company is not interested in wasting their own time when their wasting mine.

Why would I do business with a company like that?

How about option #3? Don't call me and go buy any of Seth Godin's books. I recommend starting with Permission Marketing.