Wednesday, April 15, 2009

Why have a Bio?

Anyone who knows me, knows I love Twitter. It's a great way to connect with people you might want to know and a great way to learn about any subject.

Today, a company started to follow me on Twitter. Who is not important. Clearly it's not important because they don't say who they are in their bio.

Information | National Work | Analysis You Can Trust | Service You Can Rely On

I think this might be their tag line. It sounds great. It's all stuff I like. But what are we talking about? What do they do? Why should I spend the time to learn about them? Their name doesn't give me much either.

Remember that your customer makes a decision regarding your worth and their time in a matter of seconds. If it's not clear what value you bring, spend some time to make it more clear. Once you think it's clear, ask someone who doesn't know you to tell you who you are. Repeat until you get the right answer.

Monday, April 6, 2009

Don't call me, I'll call you

Today I received two robo-calls from the same number. Both calls were my "second and final notice" regarding the upcoming expiration of something I don't have. Both calls were the same script but with different voices.

I received the same "second and final notice" about a month ago.

So, that's three "second and final notices" and zero "first notices" for something I don't have or want.

These recorded voices did not identify themselves or their company. They asked me to press 2 to be removed from the list before they asked me to press 1 to speak to an agent.

In all three cases, a recorded voice called me. This person/company is not interested in wasting their own time when their wasting mine.

Why would I do business with a company like that?

How about option #3? Don't call me and go buy any of Seth Godin's books. I recommend starting with Permission Marketing.