Tuesday, February 24, 2009

Sasha Dichter

An example of why Sasha Dichter of the Acumen Fund is on my short list.

It's all about the Customer

Have you ever thought, if the customer would just leave me alone for a little while, I could really get some work done?

I must confess that I have; now my customers have gone away.

My customer is a company that recently furloughed most of it's staff. The staff is supposed to come back, eventually. My job is to support that staff so they can do their jobs.

We're still working. Which I am grateful for. But, it's really weird not having the customer around.

Now, I have the time and quiet I wanted to prepare for a project we've been trying to do. I could not get the preparations done before since supporting the individual customers occupied most of my day. Of course if they don't come back, there's no reason to do this project.

Remember to always be grateful for your customers. They are the reason you are in business. They give you purpose.

Sunday, February 1, 2009

Econimic Data Point

About a month ago, I noticed the gas prices had started to go up again. I assumed our reprieve from super high gas prices would end after the election. I guess I hoped it would last longer than it did.

This week, we surpassed $2.00/gallon. I realize that's a long way from the $4.00/gallon we were paying last year, but it's still a 33 cent increase over 1 month.